HAPPY NEW YEAR TO ALL OUR ESTEEMED READERS. MAY ALL YOUR DREAMS AND DESIRES COME TO PASS IN THIS YEAR.
We are all guilty as charged!
Don’t even mention it, especially in Lagos, Nigeria. Our impatience stink to high heavens and is well placed on the world ranking. Do read the below excerpt from a discussion I saw a while back.
Customer service: Hello good morning, my name is XYZ, how may I help you?
Mr A: Good morning, you can help me by fixing my BIS. I paid for forty-eight hours ago and you people are yet to connect me.
Customer service: I am so sorry for that Mister eeerhm A, you will need to switch…
Mr A: Don’t give me that, young woman. I have done that times without number in the past two days and you are telling crap.
Customer service: Okay sir. Like I said earlier, we are so sorry for the inconvenience, our technical people are on it. Please hold on the line let me transfer you to the right section.
Mr A: I am already getting pissed with all these. Your sweet nonsense isn’t working with me. Whatever you call yourself, I need my BIS ASAP or else…
After some two minutes, the call was connected to the proper section.
Customer service 2: Good morning Mr. A. You will need to exercise a little patience sir. Our team of engineers are working on the issue sir. I believe before the end of the today, the issue will be fixed.
Mr A: Pleeeeease, cut that crap, did I tell you my name is Jonathan? Why will you ask to me exercise patience? Please and please your president married all the patience in Nigeria. Fix my BIS or else…
Now you and I need to discuss the above issue. A little patience can fix a lot of problems. We can nip them in the bud before degenerating into a bigger problem. When faced with such situation, don’t speak or act in anger. use the golden rule”do unto others what you will want them to do to you”. Exercise patience because words when let out cannot be retraced.
A little patience is all we you and I need.
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